{"id":3462,"date":"2026-03-26T14:55:05","date_gmt":"2026-03-26T06:55:05","guid":{"rendered":"https:\/\/www.go2posts.com\/vi\/aligning-stakeholder-expectations-project-methods\/"},"modified":"2026-03-26T14:55:05","modified_gmt":"2026-03-26T06:55:05","slug":"aligning-stakeholder-expectations-project-methods","status":"publish","type":"post","link":"https:\/\/www.go2posts.com\/vi\/aligning-stakeholder-expectations-project-methods\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n: \u0110\u1ed3ng b\u1ed9 K\u1ef3 v\u1ecdng c\u1ee7a C\u00e1c B\u00ean Li\u00ean quan v\u1edbi C\u00e1c Ph\u01b0\u01a1ng ph\u00e1p D\u1ef1 \u00e1n"},"content":{"rendered":"
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\"Cartoon<\/figure>\n<\/div>\n

Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n th\u01b0\u1eddng \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 nh\u01b0 m\u1ed9t ngh\u1ec7 thu\u1eadt c\u00e2n b\u1eb1ng c\u00e1c gi\u1edbi h\u1ea1n, nh\u01b0ng c\u1ed1t l\u00f5i c\u1ee7a n\u00f3 l\u00e0 m\u1ed9t l\u0129nh v\u1ef1c v\u1ec1 giao ti\u1ebfp v\u00e0 \u0111\u1ed3ng b\u1ed9 h\u00f3a. M\u1ed9t d\u1ef1 \u00e1n c\u00f3 th\u1ec3 ho\u00e0n h\u1ea3o v\u1ec1 m\u1eb7t k\u1ef9 thu\u1eadt nh\u01b0ng v\u1eabn th\u1ea5t b\u1ea1i n\u1ebfu k\u1ebft qu\u1ea3 \u0111\u1ea7u ra kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng g\u00ec c\u00e1c b\u00ean li\u00ean quan h\u00ecnh dung. Ng\u01b0\u1ee3c l\u1ea1i, m\u1ed9t d\u1ef1 \u00e1n \u0111\u00e1p \u1ee9ng k\u1ef3 v\u1ecdng v\u1eabn c\u00f3 th\u1ec3 th\u1ea5t b\u1ea1i n\u1ebfu ph\u01b0\u01a1ng ph\u00e1p th\u1ef1c hi\u1ec7n t\u1ea1o ra nh\u1eefng xung \u0111\u1ed9t kh\u00f4ng c\u1ea7n thi\u1ebft. N\u01a1i th\u1ef1c s\u1ef1 th\u00e0nh c\u00f4ng \u0111\u01b0\u1ee3c t\u00ecm th\u1ea5y ch\u00ednh l\u00e0 s\u1ef1 giao thoa gi\u1eefa t\u00e2m l\u00fd h\u1ecdc c\u1ee7a c\u00e1c b\u00ean li\u00ean quan v\u00e0 ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn d\u1ef1 \u00e1n. \ud83c\udfaf<\/p>\n

H\u01b0\u1edbng d\u1eabn n\u00e0y kh\u00e1m ph\u00e1 c\u00e1ch thu h\u1eb9p kho\u1ea3ng c\u00e1ch gi\u1eefa nh\u1eefng g\u00ec m\u1ecdi ng\u01b0\u1eddi k\u1ef3 v\u1ecdng v\u00e0 c\u00e1ch c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n. Ch\u00fang ta s\u1ebd xem x\u00e9t nh\u1eefng s\u1eafc th\u00e1i kh\u00e1c nhau c\u1ee7a c\u00e1c khung qu\u1ea3n l\u00fd, nh\u1ecbp \u0111\u1ed9 giao ti\u1ebfp v\u00e0 c\u00e1c c\u01a1 ch\u1ebf c\u1ea7n thi\u1ebft \u0111\u1ec3 duy tr\u00ec s\u1ef1 \u0111\u1ed3ng b\u1ed9 xuy\u00ean su\u1ed1t v\u00f2ng \u0111\u1eddi d\u1ef1 \u00e1n. \ud83d\udee1\ufe0f<\/p>\n

\ud83e\udde0 Hi\u1ec3u r\u00f5 c\u1ed1t l\u00f5i c\u1ee7a Qu\u1ea3n l\u00fd K\u1ef3 v\u1ecdng<\/h2>\n

K\u1ef3 v\u1ecdng kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 mong \u01b0\u1edbc; \u0111\u00f3 l\u00e0 nh\u1eefng ni\u1ec1m tin v\u1ec1 k\u1ebft qu\u1ea3 t\u01b0\u01a1ng lai m\u00e0 nh\u1eefng c\u00e1 nh\u00e2n tham gia ho\u1eb7c b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi d\u1ef1 \u00e1n \u0111ang n\u1eafm gi\u1eef. Nh\u1eefng ni\u1ec1m tin n\u00e0y th\u00fac \u0111\u1ea9y s\u1ef1 h\u00e0i l\u00f2ng. Khi th\u1ef1c t\u1ebf \u0111\u00e1p \u1ee9ng ho\u1eb7c v\u01b0\u1ee3t qu\u00e1 nh\u1eefng ni\u1ec1m tin \u0111\u00f3, s\u1ef1 h\u00e0i l\u00f2ng s\u1ebd theo sau. Khi c\u00f3 s\u1ef1 ch\u00eanh l\u1ec7ch, s\u1ef1 th\u1ea5t v\u1ecdng s\u1ebd n\u1ea3y sinh. \u0110\u1ec3 qu\u1ea3n l\u00fd \u0111i\u1ec1u n\u00e0y, \u0111i\u1ec1u \u0111\u1ea7u ti\u00ean c\u1ea7n l\u00e0m l\u00e0 x\u00e1c \u0111\u1ecbnh ai \u0111ang n\u1eafm gi\u1eef nh\u1eefng k\u1ef3 v\u1ecdng \u0111\u00f3.<\/p>\n

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  • C\u00e1c b\u00ean li\u00ean quan n\u1ed9i b\u1ed9:<\/strong>C\u00e1c th\u00e0nh vi\u00ean nh\u00f3m, tr\u01b0\u1edfng ph\u00f2ng ban v\u00e0 c\u00e1c nh\u00e0 t\u00e0i tr\u1ee3 c\u1ea5p cao cung c\u1ea5p ngu\u1ed3n l\u1ef1c.<\/li>\n
  • C\u00e1c b\u00ean li\u00ean quan b\u00ean ngo\u00e0i:<\/strong>Kh\u00e1ch h\u00e0ng, ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i, c\u01a1 quan qu\u1ea3n l\u00fd v\u00e0 \u0111\u1ed1i t\u00e1c ti\u00eau th\u1ee5 \u0111\u1ea7u ra cu\u1ed1i c\u00f9ng.<\/li>\n
  • C\u00e1c b\u00ean li\u00ean quan gi\u00e1n ti\u1ebfp:<\/strong>C\u00e1c c\u1ed9ng \u0111\u1ed3ng ho\u1eb7c nh\u00f3m b\u1ecb \u1ea3nh h\u01b0\u1edfng b\u1edfi s\u1ef1 t\u1ed3n t\u1ea1i c\u1ee7a d\u1ef1 \u00e1n m\u00e0 kh\u00f4ng tham gia tr\u1ef1c ti\u1ebfp.<\/li>\n<\/ul>\n

    M\u1ed7i nh\u00f3m \u0111\u1ec1u \u01b0u ti\u00ean nh\u1eefng k\u1ebft qu\u1ea3 kh\u00e1c nhau. C\u00e1c nh\u00e0 \u0111i\u1ec1u h\u00e0nh th\u01b0\u1eddng \u01b0u ti\u00ean l\u1ee3i nhu\u1eadn \u0111\u1ea7u t\u01b0 (ROI) v\u00e0 ti\u1ebfn \u0111\u1ed9. Ng\u01b0\u1eddi d\u00f9ng \u01b0u ti\u00ean t\u00ednh d\u1ec5 s\u1eed d\u1ee5ng v\u00e0 c\u00e1c t\u00ednh n\u0103ng. C\u01a1 quan qu\u1ea3n l\u00fd \u01b0u ti\u00ean tu\u00e2n th\u1ee7 v\u00e0 gi\u1ea3m thi\u1ec3u r\u1ee7i ro. Nh\u1eadn di\u1ec7n \u0111\u01b0\u1ee3c nh\u1eefng kh\u00e1c bi\u1ec7t n\u00e0y l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean h\u01b0\u1edbng t\u1edbi s\u1ef1 \u0111\u1ed3ng b\u1ed9 h\u00f3a. \ud83d\uddfa\ufe0f<\/p>\n

    \ud83d\udee0\ufe0f Ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng<\/h2>\n

    Ph\u01b0\u01a1ng ph\u00e1p d\u1ef1 \u00e1n b\u1ea1n ch\u1ecdn s\u1ebd quy\u1ebft \u0111\u1ecbnh nh\u1ecbp \u0111\u1ed9 giao h\u00e0ng v\u00e0 m\u1ee9c \u0111\u1ed9 minh b\u1ea1ch v\u1ec1 ti\u1ebfn \u0111\u1ed9. N\u1ebfu c\u00e1c b\u00ean li\u00ean quan k\u1ef3 v\u1ecdng s\u1ef1 \u1ed5n \u0111\u1ecbnh, m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p linh ho\u1ea1t, l\u1eb7p l\u1ea1i c\u00f3 th\u1ec3 khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y h\u1ed7n lo\u1ea1n. N\u1ebfu h\u1ecd k\u1ef3 v\u1ecdng \u0111\u1ed5i m\u1edbi nhanh ch\u00f3ng, m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p c\u1ee9ng nh\u1eafc, theo t\u1eebng giai \u0111o\u1ea1n c\u00f3 th\u1ec3 khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y nh\u01b0 m\u1ed9t b\u1ed9 m\u00e1y quan li\u00eau. Vi\u1ec7c ph\u00f9 h\u1ee3p ph\u01b0\u01a1ng ph\u00e1p v\u1edbi k\u1ef3 v\u1ecdng l\u00e0 \u0111i\u1ec1u then ch\u1ed1t.<\/p>\n

    1. Ph\u01b0\u01a1ng ph\u00e1p D\u1ef1 \u0111o\u00e1n (Waterfall) \ud83c\udfd7\ufe0f<\/h3>\n

    C\u00e1c ph\u01b0\u01a1ng ph\u00e1p d\u1ef1 \u0111o\u00e1n truy\u1ec1n th\u1ed1ng d\u1ef1a v\u00e0o l\u1eadp k\u1ebf ho\u1ea1ch chi ti\u1ebft ngay t\u1eeb \u0111\u1ea7u. Y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc khi c\u00f4ng vi\u1ec7c b\u1eaft \u0111\u1ea7u, v\u00e0 c\u00e1c thay \u0111\u1ed5i \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd th\u00f4ng qua c\u00e1c quy tr\u00ecnh ki\u1ec3m so\u00e1t ch\u00ednh th\u1ee9c. Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c b\u00ean li\u00ean quan c\u1ea7n s\u1ef1 ch\u1eafc ch\u1eafn v\u1ec1 ng\u00e2n s\u00e1ch, ph\u1ea1m vi v\u00e0 ti\u1ebfn \u0111\u1ed9 ngay t\u1eeb \u0111\u1ea7u d\u1ef1 \u00e1n.<\/p>\n

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    • Ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi:<\/strong>X\u00e2y d\u1ef1ng, tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh, s\u1ea3n xu\u1ea5t thi\u1ebft b\u1ecb ph\u1ea7n c\u1ee9ng.<\/li>\n
    • K\u1ef3 v\u1ecdng \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng:<\/strong>Ph\u1ea1m vi c\u1ed1 \u0111\u1ecbnh, chi ph\u00ed r\u00f5 r\u00e0ng, c\u00e1c m\u1ed1c ti\u1ebfn \u0111\u1ed9 r\u00f5 r\u00e0ng.<\/li>\n
    • R\u1ee7i ro:<\/strong>Ph\u00e1t hi\u1ec7n mu\u1ed9n c\u00e1c kho\u1ea3ng tr\u1ed1ng y\u00eau c\u1ea7u n\u1ebfu ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng th\u1ec3 h\u00ecnh dung s\u1ea3n ph\u1ea9m cu\u1ed1i c\u00f9ng t\u1eeb s\u1edbm.<\/li>\n<\/ul>\n

      2. Ph\u01b0\u01a1ng ph\u00e1p Th\u00edch \u1ee9ng (Agile) \ud83d\ude80<\/h3>\n

      C\u00e1c khung th\u00edch \u1ee9ng \u01b0u ti\u00ean t\u00ednh linh ho\u1ea1t v\u00e0 h\u1ee3p t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng. C\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao h\u00e0ng theo t\u1eebng ph\u1ea7n nh\u1ecf, cho ph\u00e9p v\u00f2ng ph\u1ea3n h\u1ed3i \u1edf m\u1ecdi giai \u0111o\u1ea1n. Ph\u01b0\u01a1ng ph\u00e1p n\u00e0y ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c b\u00ean li\u00ean quan bi\u1ebft r\u00f5 v\u1ea5n \u0111\u1ec1 nh\u01b0ng ch\u01b0a bi\u1ebft gi\u1ea3i ph\u00e1p, ho\u1eb7c c\u1ea7n ph\u1ea3n \u1ee9ng nhanh ch\u00f3ng tr\u01b0\u1edbc nh\u1eefng thay \u0111\u1ed5i th\u1ecb tr\u01b0\u1eddng.<\/p>\n

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      • Ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi:<\/strong>Ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m, \u0111\u1ed5i m\u1edbi s\u1ea3n ph\u1ea9m, c\u00e1c chi\u1ebfn d\u1ecbch marketing.<\/li>\n
      • K\u1ef3 v\u1ecdng \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng:<\/strong>Giao h\u00e0ng gi\u00e1 tr\u1ecb nhanh ch\u00f3ng, kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u1edbi thay \u0111\u1ed5i, ph\u1ea3n h\u1ed3i li\u00ean t\u1ee5c.<\/li>\n
      • R\u1ee7i ro:<\/strong>S\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn v\u1ec1 chi ph\u00ed v\u00e0 ti\u1ebfn \u0111\u1ed9 cu\u1ed1i c\u00f9ng n\u1ebfu ph\u1ea1m vi kh\u00f4ng \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t.<\/li>\n<\/ul>\n

        3. C\u00e1c ph\u01b0\u01a1ng ph\u00e1p lai gh\u00e9p \ud83d\udd00<\/h3>\n

        C\u00e1c m\u00f4 h\u00ecnh lai gh\u00e9p k\u1ebft h\u1ee3p c\u1ea5u tr\u00fac c\u1ee7a c\u00e1c ph\u01b0\u01a1ng ph\u00e1p d\u1ef1 \u0111o\u00e1n v\u1edbi t\u00ednh linh ho\u1ea1t c\u1ee7a c\u00e1c ph\u01b0\u01a1ng ph\u00e1p th\u00edch \u1ee9ng. \u0110i\u1ec1u n\u00e0y ph\u1ed5 bi\u1ebfn trong c\u00e1c doanh nghi\u1ec7p l\u1edbn n\u01a1i qu\u1ea3n tr\u1ecb nghi\u00eam ng\u1eb7t, nh\u01b0ng c\u00e1c \u0111\u1ed9i s\u1ea3n ph\u1ea9m c\u1ea7n t\u1ef1 ch\u1ee7.<\/p>\n

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        • Ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi:<\/strong>C\u00e1c t\u00edch h\u1ee3p ph\u1ee9c t\u1ea1p, ph\u1ea7n m\u1ec1m \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd ch\u1eb7t ch\u1ebd, c\u00e1c chuy\u1ec3n \u0111\u1ed5i quy m\u00f4 l\u1edbn.<\/li>\n
        • \u0110\u00e1p \u1ee9ng k\u1ef3 v\u1ecdng:<\/strong>Tu\u00e2n th\u1ee7 qu\u1ea3n tr\u1ecb k\u1ebft h\u1ee3p v\u1edbi giao h\u00e0ng theo t\u1eebng giai \u0111o\u1ea1n.<\/li>\n<\/ul>\n

          \ud83d\udce2 C\u00e1c quy tr\u00ecnh v\u00e0 nh\u1ecbp \u0111\u1ed9 giao ti\u1ebfp<\/h2>\n

          Ngay c\u1ea3 khi s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p \u0111\u00fang, s\u1ef1 \u0111\u1ed3ng thu\u1eadn s\u1ebd suy gi\u1ea3m n\u1ebfu kh\u00f4ng c\u00f3 giao ti\u1ebfp nh\u1ea5t qu\u00e1n. C\u00e1c b\u00ean li\u00ean quan c\u1ea7n bi\u1ebft t\u00ecnh tr\u1ea1ng d\u1ef1 \u00e1n m\u00e0 kh\u00f4ng c\u1ea7n can thi\u1ec7p qu\u00e1 m\u1ee9c v\u00e0o \u0111\u1ed9i ng\u0169. X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch giao ti\u1ebfp \u0111\u1ea3m b\u1ea3o th\u00f4ng tin \u0111\u00fang s\u1ebd \u0111\u1ebfn \u0111\u00fang ng\u01b0\u1eddi v\u00e0o \u0111\u00fang th\u1eddi \u0111i\u1ec3m.<\/p>\n

          C\u00e1c k\u00eanh giao ti\u1ebfp ch\u00ednh:<\/strong><\/p>\n

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          • B\u1ea3ng \u0111i\u1ec1u khi\u1ec3n c\u1ea5p cao:<\/strong>C\u00e1c ch\u1ec9 s\u1ed1 c\u1ea5p cao (t\u1ef7 l\u1ec7 chi ti\u00eau ng\u00e2n s\u00e1ch, tr\u1ea1ng th\u00e1i m\u1ed1c ti\u1ebfn \u0111\u1ed9) d\u00e0nh cho c\u00e1c nh\u00e0 t\u00e0i tr\u1ee3.<\/li>\n
          • B\u00e1o c\u00e1o ti\u1ebfn \u0111\u1ed9:<\/strong>C\u1eadp nh\u1eadt chi ti\u1ebft d\u00e0nh cho c\u00e1c qu\u1ea3n l\u00fd ch\u1ee9c n\u0103ng v\u00e0 tr\u01b0\u1edfng nh\u00f3m.<\/li>\n
          • Tr\u00ecnh di\u1ec5n\/Tr\u01b0ng b\u00e0y:<\/strong>Tr\u00ecnh di\u1ec5n tr\u1ef1c ti\u1ebfp d\u00e0nh cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i \u0111\u1ec3 x\u00e1c nh\u1eadn t\u00ednh n\u0103ng ho\u1ea1t \u0111\u1ed9ng.<\/li>\n
          • S\u1ed5 \u0111\u0103ng k\u00fd r\u1ee7i ro:<\/strong>C\u00e1c ghi ch\u00e9p minh b\u1ea1ch v\u1ec1 c\u00e1c v\u1ea5n \u0111\u1ec1 ti\u1ec1m \u1ea9n v\u00e0 k\u1ebf ho\u1ea1ch gi\u1ea3m thi\u1ec3u.<\/li>\n<\/ul>\n

            T\u1ea7n su\u1ea5t l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng. M\u1ed9t email c\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng h\u00e0ng tu\u1ea7n c\u00f3 th\u1ec3 \u0111\u1ee7 cho c\u00e1c d\u1ef1 \u00e1n c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng d\u00e0i h\u1ea1n, trong khi c\u00e1c cu\u1ed9c h\u1ecdp \u0111\u1ee9ng h\u00e0ng ng\u00e0y c\u00f3 th\u1ec3 c\u1ea7n thi\u1ebft cho c\u00e1c b\u1ea3n ph\u00e1t h\u00e0nh ph\u1ea7n m\u1ec1m quan tr\u1ecdng. M\u1ee5c ti\u00eau l\u00e0 ng\u0103n ng\u1eeba b\u1ea5t ng\u1edd. N\u1ebfu m\u1ed9t b\u00ean li\u00ean quan bi\u1ebft v\u1ec1 m\u1ed9t v\u1ea5n \u0111\u1ec1 nghi\u00eam tr\u1ecdng trong cu\u1ed9c h\u1ecdp thay v\u00ec trong b\u00e1o c\u00e1o, ni\u1ec1m tin \u0111\u00e3 b\u1ecb t\u1ed5n h\u1ea1i r\u1ed3i. \ud83e\udd1d<\/p>\n

            \ud83d\udd04 X\u1eed l\u00fd ph\u1ea1m vi v\u00e0 thay \u0111\u1ed5i<\/h2>\n

            Thay \u0111\u1ed5i l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi. C\u00e1c b\u00ean li\u00ean quan th\u01b0\u1eddng nh\u1eadn ra nhu c\u1ea7u m\u1edbi khi h\u1ecd th\u1ea5y c\u00f4ng vi\u1ec7c \u0111ang ti\u1ebfn tri\u1ec3n. Ph\u01b0\u01a1ng ph\u00e1p b\u1ea1n s\u1eed d\u1ee5ng s\u1ebd x\u00e1c \u0111\u1ecbnh c\u00e1ch b\u1ea1n x\u1eed l\u00fd nh\u1eefng y\u00eau c\u1ea7u n\u00e0y m\u00e0 kh\u00f4ng l\u00e0m l\u1ec7ch h\u01b0\u1edbng d\u1ef1 \u00e1n.<\/p>\n

              \n
            • \u1ee6y ban ki\u1ec3m so\u00e1t thay \u0111\u1ed5i (CCB):<\/strong>M\u1ed9t nh\u00f3m ch\u00ednh th\u1ee9c xem x\u00e9t v\u00e0 ph\u00ea duy\u1ec7t c\u00e1c thay \u0111\u1ed5i trong m\u00f4i tr\u01b0\u1eddng d\u1ef1 \u0111o\u00e1n.<\/li>\n
            • Ch\u1ec9nh s\u1eeda danh s\u00e1ch c\u00f4ng vi\u1ec7c (Backlog Grooming):<\/strong>M\u1ed9t qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c trong m\u00f4i tr\u01b0\u1eddng th\u00edch \u1ee9ng, n\u01a1i c\u00e1c y\u00eau c\u1ea7u m\u1edbi \u0111\u01b0\u1ee3c \u01b0u ti\u00ean so v\u1edbi c\u00f4ng vi\u1ec7c hi\u1ec7n c\u00f3.<\/li>\n<\/ul>\n

              Khi m\u1ed9t b\u00ean li\u00ean quan y\u00eau c\u1ea7u thay \u0111\u1ed5i, ph\u1ea3n h\u1ed3i kh\u00f4ng n\u00ean ch\u1ec9 l\u00e0 \u201cc\u00f3\u201d hay \u201ckh\u00f4ng\u201d. N\u00f3 n\u00ean l\u00e0 m\u1ed9t ph\u00e2n t\u00edch v\u1ec1 t\u00e1c \u0111\u1ed9ng.\n<\/p>\n

              C\u00e1c b\u01b0\u1edbc ph\u00e2n t\u00edch t\u00e1c \u0111\u1ed9ng:<\/strong><\/p>\n

                \n
              • L\u1ed9 tr\u00ecnh:<\/strong>Li\u1ec7u \u0111i\u1ec1u n\u00e0y c\u00f3 l\u00e0m ch\u1eadm ng\u00e0y ph\u00e1t h\u00e0nh kh\u00f4ng?<\/li>\n
              • Chi ph\u00ed:<\/strong>Li\u1ec7u \u0111i\u1ec1u n\u00e0y c\u00f3 y\u00eau c\u1ea7u ng\u00e2n s\u00e1ch ho\u1eb7c ngu\u1ed3n l\u1ef1c b\u1ed5 sung kh\u00f4ng?<\/li>\n
              • Ch\u1ea5t l\u01b0\u1ee3ng:<\/strong>Vi\u1ec7c n\u00e0y c\u00f3 t\u1ea1o ra n\u1ee3 k\u1ef9 thu\u1eadt ho\u1eb7c r\u1ee7i ro kh\u00f4ng?<\/li>\n<\/ul>\n

                Vi\u1ec7c tr\u00ecnh b\u00e0y nh\u1eefng s\u1ef1 \u0111\u00e1nh \u0111\u1ed5i n\u00e0y gi\u00fap c\u00e1c b\u00ean li\u00ean quan c\u00f3 kh\u1ea3 n\u0103ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t. N\u00f3 thay \u0111\u1ed5i b\u1ea3n ch\u1ea5t t\u1eeb \u201c\u0111\u1ed9i ng\u0169 s\u1ebd kh\u00f4ng l\u00e0m vi\u1ec7c \u0111\u00f3\u201d th\u00e0nh \u201c\u0111\u00e2y l\u00e0 chi ph\u00ed \u0111\u1ec3 th\u1ef1c hi\u1ec7n vi\u1ec7c \u0111\u00f3.\u201d T\u00ednh minh b\u1ea1ch n\u00e0y r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 duy tr\u00ec quy\u1ec1n l\u1ef1c v\u00e0 ni\u1ec1m tin. \ud83d\udcc9<\/p>\n

                \ud83d\uded1 Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn v\u00e0 gi\u1ea3i ph\u00e1p<\/h2>\n

                Tr\u00e1nh s\u1ef1 b\u1ea5t \u0111\u1ed3ng y\u00eau c\u1ea7u nh\u1eadn di\u1ec7n c\u00e1c m\u1eabu h\u00ecnh th\u1ea5t b\u1ea1i. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 ph\u00e2n t\u00edch c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ed5 bi\u1ebfn v\u00e0 c\u00e1ch kh\u1eafc ph\u1ee5c ch\u00fang m\u1ed9t c\u00e1ch c\u1ea5u tr\u00fac.<\/p>\n\n\n\n\n\n\n\n\n\n
                Sai l\u1ea7m<\/strong><\/th>\nNguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5<\/strong><\/th>\nGi\u1ea3i ph\u00e1p<\/strong><\/th>\n<\/tr>\n<\/thead>\n
                M\u1edf r\u1ed9ng ph\u1ea1m vi kh\u00f4ng ki\u1ec3m so\u00e1t<\/td>\nPh\u00ea duy\u1ec7t kh\u00f4ng ch\u00ednh th\u1ee9c cho nh\u1eefng thay \u0111\u1ed5i nh\u1ecf<\/td>\nThi\u1ebft l\u1eadp quy tr\u00ecnh y\u00eau c\u1ea7u thay \u0111\u1ed5i ch\u00ednh th\u1ee9c<\/td>\n<\/tr>\n
                C\u00e1c r\u00e0o c\u1ea3n giao ti\u1ebfp<\/td>\nR\u00e0o c\u1ea3n gi\u1eefa c\u00e1c ph\u00f2ng ban<\/td>\nThi\u1ebft l\u1eadp c\u00e1c vai tr\u00f2 li\u00ean l\u1ea1c li\u00ean ph\u00f2ng ban<\/td>\n<\/tr>\n
                M\u1ee5c ti\u00eau kh\u00f4ng r\u00f5 r\u00e0ng<\/td>\nS\u1eafc l\u1ec7nh d\u1ef1 \u00e1n m\u01a1 h\u1ed3<\/td>\nX\u00e1c \u0111\u1ecbnh c\u00e1c m\u1ee5c ti\u00eau SMART tr\u01b0\u1edbc khi kh\u1edfi \u0111\u1ed9ng<\/td>\n<\/tr>\n
                H\u1ee9a h\u1eb9n qu\u00e1 m\u1ee9c<\/td>\nKhao kh\u00e1t l\u00e0m h\u00e0i l\u00f2ng c\u00e1c b\u00ean li\u00ean quan<\/td>\nS\u1eed d\u1ee5ng d\u1eef li\u1ec7u \u0111\u1ec3 thi\u1ebft l\u1eadp c\u00e1c n\u1ec1n t\u1ea3ng th\u1ef1c t\u1ebf<\/td>\n<\/tr>\n
                Ph\u1ea3n h\u1ed3i mu\u1ed9n<\/td>\n\u0110\u00e1nh gi\u00e1 t\u1eeb b\u00ean li\u00ean quan kh\u00f4ng th\u01b0\u1eddng xuy\u00ean<\/td>\nL\u00ean l\u1ecbch tr\u00ecnh c\u00e1c bu\u1ed5i demo m\u1ed1c th\u1eddi gian \u0111\u1ecbnh k\u1ef3<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                \ud83d\udccf \u0110o l\u01b0\u1eddng s\u1ef1 \u0111\u1ed3ng thu\u1eadn<\/h2>\n

                L\u00e0m sao b\u1ea1n bi\u1ebft \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn \u0111ang ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3? C\u00e1c ch\u1ec9 s\u1ed1 v\u01b0\u1ee3t ra ngo\u00e0i th\u1eddi gian v\u00e0 ng\u00e2n s\u00e1ch l\u00e0 c\u1ea7n thi\u1ebft. B\u1ea1n ph\u1ea3i \u0111o l\u01b0\u1eddng s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 m\u1ee9c \u0111\u1ed9 tham gia.<\/p>\n

                  \n
                • B\u1ea3ng kh\u1ea3o s\u00e1t s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a b\u00ean li\u00ean quan:<\/strong>Th\u1ef1c hi\u1ec7n kh\u1ea3o s\u00e1t \u0111\u1ecbnh k\u1ef3 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 th\u00e1i \u0111\u1ed9 li\u00ean quan \u0111\u1ebfn s\u1ee9c kh\u1ecfe d\u1ef1 \u00e1n v\u00e0 giao ti\u1ebfp.<\/li>\n
                • T\u1ed1c \u0111\u1ed9 ra quy\u1ebft \u0111\u1ecbnh:<\/strong>\u0110o l\u01b0\u1eddng t\u1ed1c \u0111\u1ed9 c\u00e1c b\u00ean li\u00ean quan ph\u00ea duy\u1ec7t quy\u1ebft \u0111\u1ecbnh. Nh\u1eefng s\u1ef1 ch\u1eadm tr\u1ec5 th\u01b0\u1eddng cho th\u1ea5y s\u1ef1 nh\u1ea7m l\u1eabn ho\u1eb7c thi\u1ebfu ni\u1ec1m tin.<\/li>\n
                • \u0110\u1ed9 \u1ed5n \u0111\u1ecbnh y\u00eau c\u1ea7u:<\/strong> Theo d\u00f5i t\u1ed1c \u0111\u1ed9 thay \u0111\u1ed5i y\u00eau c\u1ea7u. T\u1ed1c \u0111\u1ed9 thay \u0111\u1ed5i cao cho th\u1ea5y vi\u1ec7c kh\u00e1m ph\u00e1 ban \u0111\u1ea7u k\u00e9m hi\u1ec7u qu\u1ea3.<\/li>\n
                • T\u1ef7 l\u1ec7 \u00e1p d\u1ee5ng:<\/strong>Sau khi ra m\u1eaft, \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 s\u1eed d\u1ee5ng gi\u1ea3i ph\u00e1p c\u1ee7a \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau.<\/li>\n<\/ul>\n

                  \ud83e\udd1d X\u00e2y d\u1ef1ng ni\u1ec1m tin th\u00f4ng qua minh b\u1ea1ch<\/h2>\n

                  Ni\u1ec1m tin l\u00e0 \u0111\u1ed3ng ti\u1ec1n trong qu\u1ea3n l\u00fd b\u00ean li\u00ean quan. Ni\u1ec1m tin \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng khi b\u1ea1n \u0111\u01b0a ra tin x\u1ea5u s\u1edbm. N\u1ebfu m\u1ed9t m\u1ed1c th\u1eddi gian b\u1ecb \u0111e d\u1ecda, h\u00e3y th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c. Gi\u1ea5u nh\u1eb9m v\u1ea5n \u0111\u1ec1 cho \u0111\u1ebfn khi \u0111\u1ebfn h\u1ea1n s\u1ebd t\u1ea1o ra kh\u1ee7ng ho\u1ea3ng l\u00e0m m\u1ea5t uy t\u00edn. \ud83d\udea8<\/p>\n

                  Minh b\u1ea1ch c\u0169ng bao g\u1ed3m vi\u1ec7c th\u1eeba nh\u1eadn khi c\u00e1c gi\u1ea3 \u0111\u1ecbnh ban \u0111\u1ea7u l\u00e0 sai. N\u1ebfu \u01b0\u1edbc t\u00ednh ban \u0111\u1ea7u d\u1ef1a tr\u00ean d\u1eef li\u1ec7u ch\u01b0a \u0111\u1ea7y \u0111\u1ee7, h\u00e3y c\u00f4ng nh\u1eadn kho\u1ea3ng tr\u1ed1ng \u0111\u00f3 v\u00e0 \u0111\u01b0a ra k\u1ebf ho\u1ea1ch \u0111i\u1ec1u ch\u1ec9nh. S\u1ef1 ch\u00e2n th\u00e0nh n\u00e0y c\u1ee7ng c\u1ed1 m\u1ed1i quan h\u1ec7 chuy\u00ean nghi\u1ec7p v\u00e0 gi\u1ea3m thi\u1ec3u kh\u1ea3 n\u0103ng xung \u0111\u1ed9t v\u1ec1 sau.<\/p>\n

                  \ud83c\udfc1 Nh\u1eefng suy ngh\u0129 cu\u1ed1i c\u00f9ng v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p v\u00e0 con ng\u01b0\u1eddi<\/h2>\n

                  C\u00e1c c\u00f4ng c\u1ee5 v\u00e0 khung c\u00f4ng t\u00e1c ch\u00fang ta s\u1eed d\u1ee5ng ch\u1ec9 l\u00e0 th\u1ee9 y\u1ebfu so v\u1edbi y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. D\u00f9 b\u1ea1n s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p d\u1ef1 \u0111o\u00e1n, th\u00edch \u1ee9ng hay k\u1ebft h\u1ee3p, m\u1ee5c ti\u00eau v\u1eabn nh\u01b0 nhau: \u0111\u1ea3m b\u1ea3o \u0111\u1ea7u ra mang l\u1ea1i gi\u00e1 tr\u1ecb cho nh\u1eefng ng\u01b0\u1eddi c\u1ea7n n\u00f3. Vi\u1ec7c \u0111\u1ed3ng thu\u1eadn k\u1ef3 v\u1ecdng kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t cu\u1ed9c h\u1ecdp duy nh\u1ea5t v\u00e0o \u0111\u1ea7u d\u1ef1 \u00e1n. \u0110\u00f3 l\u00e0 qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c l\u1eafng nghe, giao ti\u1ebfp v\u00e0 \u0111i\u1ec1u ch\u1ec9nh.<\/p>\n

                  B\u1eb1ng c\u00e1ch hi\u1ec3u nhu c\u1ea7u c\u1ee7a c\u00e1c b\u00ean li\u00ean quan v\u00e0 l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p th\u1ef1c hi\u1ec7n h\u1ed7 tr\u1ee3 nh\u1eefng nhu c\u1ea7u \u0111\u00f3, b\u1ea1n t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng \u0111\u1ec3 c\u00e1c d\u1ef1 \u00e1n ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd. T\u1eadp trung v\u00e0o s\u1ef1 r\u00f5 r\u00e0ng, duy tr\u00ec c\u00e1c k\u00eanh giao ti\u1ebfp c\u1edfi m\u1edf v\u00e0 t\u00f4n tr\u1ecdng gi\u1edbi h\u1ea1n ngu\u1ed3n l\u1ef1c. C\u00e1ch ti\u1ebfp c\u1eadn k\u1ef7 lu\u1eadt n\u00e0y d\u1eabn \u0111\u1ebfn k\u1ebft qu\u1ea3 th\u00e0nh c\u00f4ng m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ebfn l\u1eddi qu\u1ea3ng b\u00e1 hay \u0111\u01b0\u1eddng t\u1eaft. \u2705<\/p>\n

                  H\u00e3y nh\u1edb, k\u1ebf ho\u1ea1ch d\u1ef1 \u00e1n tinh vi nh\u1ea5t c\u0169ng v\u00f4 d\u1ee5ng n\u1ebfu nh\u1eefng ng\u01b0\u1eddi t\u00e0i tr\u1ee3 v\u00e0 s\u1eed d\u1ee5ng k\u1ebft qu\u1ea3 kh\u00f4ng \u0111\u1ed3ng l\u00f2ng. \u01afu ti\u00ean m\u1ed1i quan h\u1ec7 b\u1eb1ng m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng nh\u01b0 b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh. \ud83d\uddfa\ufe0f\ud83d\udc65<\/p>\n","protected":false},"excerpt":{"rendered":"

                  Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n th\u01b0\u1eddng \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 nh\u01b0 m\u1ed9t ngh\u1ec7 thu\u1eadt c\u00e2n b\u1eb1ng c\u00e1c gi\u1edbi h\u1ea1n, nh\u01b0ng c\u1ed1t l\u00f5i c\u1ee7a n\u00f3 l\u00e0 m\u1ed9t l\u0129nh v\u1ef1c v\u1ec1 giao ti\u1ebfp v\u00e0…<\/p>\n","protected":false},"author":1,"featured_media":3463,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"\u0110\u1ed3ng b\u1ed9 k\u1ef3 v\u1ecdng c\u1ee7a b\u00ean li\u00ean quan v\u1edbi ph\u01b0\u01a1ng ph\u00e1p d\u1ef1 \u00e1n \ud83e\udd1d","_yoast_wpseo_metadesc":"H\u1ecdc c\u00e1ch l\u1ea5p \u0111\u1ea7y kho\u1ea3ng c\u00e1ch gi\u1eefa m\u1ee5c ti\u00eau c\u1ee7a b\u00ean li\u00ean quan v\u00e0 ph\u01b0\u01a1ng ph\u00e1p th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n. C\u1ea3i thi\u1ec7n s\u1ef1 \u0111\u1ed3ng thu\u1eadn v\u00e0 gi\u1ea3m hi\u1ec7u qu\u1ea3 t\u00ecnh tr\u1ea1ng m\u1edf r\u1ed9ng ph\u1ea1m vi c\u00f4ng vi\u1ec7c.","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[97],"tags":[103,106],"class_list":["post-3462","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-management","tag-academic","tag-project-management"],"yoast_head":"\n\u0110\u1ed3ng b\u1ed9 k\u1ef3 v\u1ecdng c\u1ee7a b\u00ean li\u00ean quan v\u1edbi ph\u01b0\u01a1ng ph\u00e1p d\u1ef1 \u00e1n \ud83e\udd1d<\/title>\n<meta name=\"description\" content=\"H\u1ecdc c\u00e1ch l\u1ea5p \u0111\u1ea7y kho\u1ea3ng c\u00e1ch gi\u1eefa m\u1ee5c ti\u00eau c\u1ee7a b\u00ean li\u00ean quan v\u00e0 ph\u01b0\u01a1ng ph\u00e1p th\u1ef1c hi\u1ec7n d\u1ef1 \u00e1n. 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